Kroger

This Kroger is pretty good, I have a hard time adjusting to new stores and this one is laid out quite well. Sometimes the self checkout is a pain, but the attendants are close by and sweep in to help. I'm glad Kroger finally upgraded to tap-to-pay\NFC payments. I'm not sure why this Kroger is always lit about as well as a roadside bodega in Costa Rica, which is too say, poorly. Makes the place feel dingy and seedy. Just a thought, Publix is well lit and isn't depressing, sounds weird but it's definitely a thing. And y'all don't have Jeremy.

I want to do a big shout-out to Tinka, she came in clutch for me the night. See I man and not romantic at all, but I knew that my wife deserve a surprise romantic gift. She took it upon herself to wrap a bouquet of flowers for me that night as the florist leaves at 5pm and they don't have some there for us blue collar worker as we at time most of our shift end. Gentleman and young men please see her and ask for she has good taste my wife delighted with the surprise and the little gift of flowers, chocolate, sugar cookies and gift card. Also Tinka taught me about some rules when give gifts. She told me to do it on the app but I want the world to know about her and her amazing customer service. Please invest in her and employees that have the same drive. Yes there are still some hope for amazing customer in the day in age post covid and all the craziness. Tinka if you ever read this you saved my marriage and I can never repay what you did for my wife and I but this is the close thing that I think of so get ready for the many blessing that God is about send your way and remember to honor Him in everything you do just like that with me night. Keep it up you are a rockstar an if Kroger is bum enough to let you go your amazing customer service will open every door you want. God bless you and thank you for saving my family.

The staff are kind, but I suspect some shady price masking going on here. On more occasions than i can count I have grabbed produce that says its 60 cents per or some low price, then get to the register for it to be scanned as much much more. Its pretty much expected now that anytime i shop here i have to take pictures of the prices and show the cashier that no, those two cloves of garlic are not in fact 8 dollars. Also this places website is NEVER correct about whats in stock. Edit: I am now certain of some kind of false advertising going on here. I started paying attention and its not just the produce. Many other items in the store ring up more expensive at the checkout than the prices at the shelf. Edit 2: this time i was buying 2 zucchinis. when i clicked the only option for zucchini in the item search and choose my quantity, it came out to almost $15. for 2 small zucchini. The employee came over and fixed it after i said something but im guessing this place makes a good bit of extra income by lying about prices in this manner

OH HECK NO. You have got to be freaking kidding me. We give this place hundreds of dollars each week. We know the workers there by name & they know our names & our children. We get there TEN FREAKING MINUTES before they close & they won’t let any customers in. A lady in the parking lot said she got there 22 minutes early last night & they wouldn’t let her in. We could have been in & of there in less than two minutes, and they wouldn’t let us. Thank goodness we didn’t need formula for our baby or anything of utter value. There was no manager there to speak to. The workers actually laughed at us when the security guard wouldn’t let us in. They turned away about 20 customers, could have made a few hundred more dollars in those ten minutes. And they laughed at us. I’ve never had worse customer service in my entire life. EVER. I will gladly drive the extra ten minutes to go anywhere to not give them & their immature, incredibly rude staff my hard earned money. I am so disappointed in them & am so frustrated with how I was treated. Terrible staff & clearly a terrible night manager who wasn’t even there for us to address about the situation (yet he was apparently still telling his staff to not anyone in...)

Had a super negative experience Friday 09/15. I was trying to buy a bottle of wine, I am a 23 years old female with short hair and I happen to have a vertical ID still because I never got around to changing it. This means a Kroger manager has to check it everytime. No problem right? WRONG. The woman who comes to check it, named missy or something, looks me up and down with a hateful and suspecting glare and really asks me my DOB, address, and everything all because my id photo has long hair and I currently have a short haircut. This was the only time I have ever experienced this, and comparatively I visit the parkaire landing Kroger just minutes away on the regular and their reaction to my id photo was “love the haircut”. Tell me why in 2023, it’s ok for this lady to be homophobic to a more masculine presenting woman. Like why on earth would I use a VERTICAL ID as a fake, and secondly what nerve for a Kroger employee to be judging the way I choose to live. Rude. I only come to this location for the Kroger gas, as the location I regularly visit doesn’t have it.